Andrew Malley, OpusVi's CEO, outlines five critical strategies to transform the U.S. healthcare system, emphasizing value-based care, interoperability, preventive care, technology adoption and patient-centered solutions to improve outcomes and efficiency.
In his interview with Authority Magazine, Andrew Malley, CEO of OpusVi, discusses five essential strategies to enhance the U.S. healthcare system:
Treat medical debt as a public health risk: Medical debt has the ability to ruin lives. More often than not, patients delay or even refuse care because they’re drowning in unpaid bills from previous treatments. This creates a vicious cycle where minor health issues compound into larger and larger issues — soon turning into costly emergencies. The financial toxicity of healthcare must be addressed to improve patient outcomes and stabilize lives.
Limit administrative roles for every new doctor hired: The U.S.’ spend on administrative costs far surpasses other high-income countries. Every new physician hired creates a surge in non-clinical staff — pulling resources away from patient care. To mitigate this, hospitals and health systems can refocus initiatives on bringing those in administration roles into healthcare support worker positions, such as Certified Nursing Assistant and Medical Assistant training programs, to enable new talent to grow into advanced positions.
Make the system a little less comfortable for insurers and more comfortable for patients: Shifting the focus from profits to patient health and well-being isn’t just a necessity; it’s the foundation of a more equitable healthcare system.
Walk a mile in your patient’s hospital gown: If a leader wants to fully understand how their system operates, take the time and step out of the office and into the waiting room. Spend one day a month as a patient in your own system navigating the scheduling calls, the endless forms and the waiting. It’s simple: if you’re not living the experience, how can you expect to lead the change?
Bring preventative care into the digital age: Preventative care is one of healthcare’s greatest untapped opportunities, but data needs to lead the charge. Imagine using AI-driven analytics to predict which populations are at risk for preventable conditions like diabetes or heart disease. Health systems can act before issues spiral into costly emergencies. It’s not about replacing human touch; it’s about amplifying it.
Read more detailed insights and concrete steps for individuals, corporations, communities and leaders, in the full interview here.