Health systems need to focus on reimagining their workforce strategies by focusing on recruits and individuals from diverse, nonclinical backgrounds, building a more inclusive and resilient foundation for the clinical workforce. The current talent pool in health care is limited in size, creating an urgent need for innovative strategies to attract, develop and retain a strong workforce for the long-term.

Initiatives bringing new talent into health care support worker positions, such as Certified Nursing Assistant and Medical Assistant training programs, are not only making clinical roles more accessible but also providing clear career pathways. This enables new talent to grow into advanced positions, encouraging staff mobility and aiding the effort to address workforce shortages. This approach builds both a sustainable talent pipeline and a strong base of the clinical pyramid, ensuring the health care system is better prepared for future demands.