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Essentials of Person-Centered Memory Care

A Caregiving Workforce Solution Designed for Aging Population

The expected growth in the number of older adults in the United States over the next 50 years will have an unprecedented impact on the healthcare system, particularly in terms of workforce development and retention. The aging of the population will also have an influence on the skills and services that the healthcare workforce must be equipped to provide, as well as the settings in which this care is provided.

Module 1: You Are Important: Your Role

  • How you fit into people’s life story with your daily work
  • Taking care of yourself is a priority

Module 2: Person-Centered Care

  • What person-centered care means
  • How to provide person-centered care

Module 3: Aging and Dementia

  • The biology, psychology, and sociology of normal aging
  • Brain changes
  • What stages of dementia look like
  • Diseases that cause dementia

Module 4: Connecting Through the Senses

  • Defining how the senses are affected by dementia
  • Benefits of sensory and tactile activities
  • Sensory and tactile techniques and observations

Module 5: Connecting Through Communication

  • Approach and Connect
  • Communicate and Connect

Module 6: You Are Important: Recognizing Your Reactions

  • Responding to Distress
  • Making a Difference

Module 7: A Typical Day

  • Setting the tone
  • Flow of the day
  • Dining experience
  • Cultural humility

Module 8: Strategies for Challenging Behaviors

  • Behavior and psychological symptoms of dementia
  • Strategies for assessing the situation
  • Interacting with activities of daily living and basic needs
  • Reassess and plan for the next time

Module 9: Staying Safe

  • Emergency preparedness and elopement
  • Wandering
  • Trauma 
  • Infection control

Module 10:  Customized to Your Organization’s Mission, Vision, and Values

  • Mission, Vision, Values
  • Our Values in Action

  1. Recognize the importance of the caregiver role in the life story of the person living with dementia.
  2. Demonstrate person-centered care in daily work.
  3. Identify brain changes, stages, and diseases of dementia.
  4. Demonstrate connecting through the senses.
  5. Use communication strategies to approach and connect.
  6. Determine how to manage personal approaches to distress.
  7. Analyze how to approach daily work.
  8. Determine strategies for challenging behaviors during activities of daily living.
  9. Identify strategies for safety.
  10. Utilize community specific resources.

Module 1: You Are Important

  • How you fit into people’s life story with your daily work
  • Taking care of yourself is a priority

Module 2: Person-Centered Care

  • Selfhood
  • What person-centered care means
  • How to provide person-centered care
  • Cultural humility

Module 3: Aging and Dementia

  • The biology, psychology, and sociology of normal aging
  • Brain changes
  • What progression of dementia looks like
  • Diseases that cause dementia

Module 4: Connecting Through the Senses

  • How the senses are affected by dementia
  • Benefits of sensory and tactile activities
  • Sensory and tactile techniques and observations

Module 5: Connecting Through Communication

  • Approach and connect
  • Communicate and connect

Module 6: Recognizing Your Reactions

  • Responding to distress
  • Making a difference

Module 7: Strategies for Challenging Behaviors 

  • Behavior and psychological symptoms of dementia
  • Strategies for assessing and approaching a challenging situation
  • Interacting with activities of daily living 

Module 8: Typical Day

  • Setting the tone
  • Flow of the day
  • Dining experience
  • Meaningful activities

Module 9: Staying Safe

  • Emergency preparedness and elopement
  • Wandering
  • Trauma 
  • Infection control

Module 10: Customized to Your Organization’s Mission, Vision, and Values

  1. Know that you make a big difference in the life story of persons living with dementia and their families.
  2. Understand the principles of person-centered care and be able to apply these principles to your daily work.  
  3. Describe brain changes, and progression of dementia, and its causes. 
  4. Be confident in connecting through sensory and tactile activities.
  5. Be confident using communication strategies to approach and connect.
  6. Be confident in how to manage personal reactions to others’ distress.
  7. Be confident using strategies to de-escalate and re-direct challenging behaviors. 
  8. Understand the daily flow of activities and their importance to persons living with dementia.
  9. Be confident in a number of strategies to keep people living with dementia safe.

377%

population growth is expected for the group 85 years and older by 2050 (U.S. Census Bureau)

1 in 5

of all Americans will be 65 and older by 2050 (Center for Health Workforce Studies, University at Albany)

20%

of the U.S. population will be adults over the age 65 by 2040 (Urban Institute, 2022)

85+

age group will need the most care by 2040 (Urban Institute, 2022)

Prentice O. Lipsey

Prentice O. Lipsey

President and CEO of CHI Living Communities, Chair of OpusVi™’s Senior Care Advisory Board

CHI Living’s partnership with OpusVi™ helps give our people the education they need. Providing our staff with the tools and resources to impact the lives of those they serve is best achieved through education. We have made the conscious effort to invest in our people through training designed to improve communication, networking, and building teams. Starting with Memory Care Orientation, our work together demonstrates our commitment to teach compassion to residents and staff, which will foster the best Senior Living experience and workplace culture we have to offer.

Julie DeLoia, PhD

Julie DeLoia, PhD

Chief Academic Officer of OpusVi™

Our comprehensive orientation program takes a person-centered approach to memory care. Through practical skills development rooted in a fundamental understanding of memory loss, this custom solution was designed to reflect CHI Living’s goal of providing unmatched care and high quality of life to all of its patients. The training will also teach coping mechanisms for stress management and wellness on the job, to the benefit of both senior living employees and the seniors under their care.

Recognized by the Alzheimer’s Association®

Equipping the Senior Care Workforce Into Memory Care

Many in the senior living sector face high staff turnover, resulting in continual onboarding and supervisory time. In our pilot program, we developed a custom learning solution for CHI Living Communities, in partnership with Ja’Nay Crippen-Derry, Vice President of Clinical Operations, that incorporates each organization's mission, vision, and values into the workforce training. The Memory Care workforce solution is designed to empower senior care professionals to improve the health conditions of people living with dementia. Learners will be certified to demonstrate person-centered care in their daily work and to build memory care specializations within their facility as a result of this workforce training.

OpusVi's Essentials of Person-Centered Memory Care program is now recognized by the Alzheimer’s Association® for successfully incorporating the evidence-based Dementia Care Practice Recommendations in the following topic areas: Alzheimer’s and dementia, person-centered care, assessment and care planning, activities of daily living, and behaviors and communication. Providers who train their staff with the program are eligible to purchase the Alzheimer’s Association essentiALZ® certification.

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Program Outline

This program provides practical tools and strategies for the direct care workforce to improve the health conditions of people living with dementia while providing dementia-capable care. Learners will be given the opportunity to build foundational knowledge, prioritize their own well-being, and build a career pathway into the memory care specialization within their facility as a result of this workforce training.

Improve Culture and Retention

This learning solution leverages industry expertise to help senior care professionals develop practical and applicable strategies to solve current challenges, navigate a daily routine, and complete a customized workbook for future reference, which includes reflection questions, activity logs, and interactive scenarios for practical application to allow for further integration with leadership upon boarding for future reference. Through a high quality digital asynchronous learning environment, health systems can tailor onboarding to be consistent and supportive — aimed to improve culture and retention.

Key Program Features

Modularized: A comprehensive and scalable training

Modularized: A comprehensive and scalable training

Self-paced: Delivered online with an option of in-person practice once on site

Self-paced: Delivered online with an option of in-person practice once on site

Relevant and practical: Learners develop knowledge of different types of dementia and their stages to apply in their roles.

Relevant and practical: Learners develop knowledge of different types of dementia and their stages to apply in their roles.

Engaging and dynamic: Our learning content includes educational videos, interactive online activities, and reflective exercises to accommodate all learning styles.

Engaging and dynamic: Our learning content includes educational videos, interactive online activities, and reflective exercises to accommodate all learning styles.

Create Your Own Memory Care Learning Solution


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